Our company utilizes lift quite extensively, probably no less that 4X a month and often well more than that. We had a good relationship with a local rental group for a long time. They gave us good pricing and were (mostly) dependable about drop off times and such.
We had a job at a school that had no paved access to the area we needed to work in, a gym. We had asked the rental company to drop the lift on a parking lot and had intended to use plywood sheets to take it across the grass. The driver dropped the lift directly in the sod next to the gym we were working it. It had been raining on top of being sod and the lift sunk to the frame. Our techs went out and couldn't do anything with it like that, so we called immediately in order to have them come pick it back up and put on the parking lot.
They sent the driver back out and suddenly the spot where HE put the darned thing was a fault of ours and they insisted that WE pay for a recovery service such as a tow truck (etc.) to pull it out. We rejected that idea, of course, as their driver dropped it there. It quickly devolved into a blame game with their driver claiming he didn't put it there, that our tech drove it there. We had a picture showing no (lift) tire tracks to the spot it was sitting. Long story short(er) the lift was left on site for upwards of a month. We get a call from the school this is at to request it be removed. The lift company send a flatbed tow truck out and absolutely destroyed a section of sod getting this thing out. The school sent us a bill for the sod, and the lift rental company sent us a bill for the tow. Finger pointing, blame, and accusation followed and now we (can't) use the lift rental group since we all can't meet at some common point on who owes whom.
We started using a broker for rentals. They have (sort of) been pretty good, are FAR easier to use than the other was but in particular as of late we have had serious issue with them not being on time, not bringing the lift we specified, and charging absolutely insane rates on one particular unit we commonly use, a one man push lift. They have priced themselves in such a way that we cannot be competitive with our rate. Of course, being a broker, they are not inclined to give us a better rate for frequency.
Don't know if any of y'all use a National service for lift rental, but if you do PLEASE share your experiences with them? Suffice it to say that if it rhymes with "Bunfelt", we won't be going that way...lol.
We had a job at a school that had no paved access to the area we needed to work in, a gym. We had asked the rental company to drop the lift on a parking lot and had intended to use plywood sheets to take it across the grass. The driver dropped the lift directly in the sod next to the gym we were working it. It had been raining on top of being sod and the lift sunk to the frame. Our techs went out and couldn't do anything with it like that, so we called immediately in order to have them come pick it back up and put on the parking lot.
They sent the driver back out and suddenly the spot where HE put the darned thing was a fault of ours and they insisted that WE pay for a recovery service such as a tow truck (etc.) to pull it out. We rejected that idea, of course, as their driver dropped it there. It quickly devolved into a blame game with their driver claiming he didn't put it there, that our tech drove it there. We had a picture showing no (lift) tire tracks to the spot it was sitting. Long story short(er) the lift was left on site for upwards of a month. We get a call from the school this is at to request it be removed. The lift company send a flatbed tow truck out and absolutely destroyed a section of sod getting this thing out. The school sent us a bill for the sod, and the lift rental company sent us a bill for the tow. Finger pointing, blame, and accusation followed and now we (can't) use the lift rental group since we all can't meet at some common point on who owes whom.
We started using a broker for rentals. They have (sort of) been pretty good, are FAR easier to use than the other was but in particular as of late we have had serious issue with them not being on time, not bringing the lift we specified, and charging absolutely insane rates on one particular unit we commonly use, a one man push lift. They have priced themselves in such a way that we cannot be competitive with our rate. Of course, being a broker, they are not inclined to give us a better rate for frequency.
Don't know if any of y'all use a National service for lift rental, but if you do PLEASE share your experiences with them? Suffice it to say that if it rhymes with "Bunfelt", we won't be going that way...lol.
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