Has anyone asked someone at CCM about it?
It wouldn't surprise me at all if their shop makes greater profit when making parts for industrial applications rather than paintball. Something else I've noticed is that they, perhaps foolishly, have very little separation between the machine shop / designers and the paintball store front. That means for every paintball product they sell there's an increase in the customer support burden. That gets out of hand quickly, and is not sustainable when the product has a useful life that spans many years. I'd bet money they are still fielding an occasional call related to their first product release. That said, I appreciate that level of service and passion for the sport. They care about more than just money. The whole paintball side of their business strikes me as a personal side project. The last thing I want is for it to become a source of stress for the passionate people behind it.
It wouldn't surprise me at all if their shop makes greater profit when making parts for industrial applications rather than paintball. Something else I've noticed is that they, perhaps foolishly, have very little separation between the machine shop / designers and the paintball store front. That means for every paintball product they sell there's an increase in the customer support burden. That gets out of hand quickly, and is not sustainable when the product has a useful life that spans many years. I'd bet money they are still fielding an occasional call related to their first product release. That said, I appreciate that level of service and passion for the sport. They care about more than just money. The whole paintball side of their business strikes me as a personal side project. The last thing I want is for it to become a source of stress for the passionate people behind it.
Comment