Broken notifications and private message dashboard

[latches109]

https://www.mcarterbrown.com/privatemessage/*

/index
/notifications/*

any sub-url for pirvatemessage returns 500 server not responding. Tried a few devices and browsers.

[BrickHaus]

It's been an ongoing issue, it's totally random, and a few people have reported it. I'm not sure the mods can really see where the issue Is from their end, as they have looked into it.

But having worked around it many of times. You need to find and open the thread causing the bad link, causing the 505 error.

That being said, when I get the error. I scroll the main page looking for top level threads I have replied to, or am subbed to. You see a thread you are likely to get a notification for, open it. Once you have cleared the single bad notification, you will regain access to the rest of the message center.

it's tough to beat honestly. I had 3 notifications, and spent an hour trying to find threads that would have me hung up. This time it ended up being ECAPs poo build thread that caused me issue. I am subbed to the whole poo build section.

If it really bothers you, the only real solution I can think of is unsubbing from anything you are subbed to. In my expierence the bad notifications are more commonly generated by subs specifically rather than tags, or likes.

[latches109]

thanks, I can not get to the notification to clear them. I should have copied that url.

[latches109]

What do the PHP & apache error logs say, that should have the error in it.

Painthappy can you help me get back into the notifications, PM area?

when I click on your name it brings me to the core files.

[Grendel]

I have noticed this only happens to me in the afternoon, have no issues in the morning or in the evening. Wonder if the is a traffic issue on the server side?

[Painthappy]

Working and looking at it... The problem is I just can't seem to replicate it. Let me do a rebuild and see what happens.

I definitely has to do with those that sub to threads. I don't sub to them and just visit and always look around, so probably why I never have the issue. Unsub and that should clear that up, but why one has to do with the other, haven't a clue. I've put in requests and set up test accounts for vbulletin people to have a look, but I'm always just told to upgrade to the new version.

[Grendel]

Upgrade version has become the new default answer by SW developers, even when you did not have the issue with an older version. Good Luck.

[latches109]

Working and looking at it... The problem is I just can't seem to replicate it. Let me do a rebuild and see what happens.

I definitely has to do with those that sub to threads. I don't sub to them and just visit and always look around, so probably why I never have the issue. Unsub and that should clear that up, but why one has to do with the other, haven't a clue. I've put in requests and set up test accounts for vbulletin people to have a look, but I'm always just told to upgrade to the new version.

Painthappy I still have this issue frequently, I cleared all my notifications as Brickhaus mentioned but this did not clear the issue.

breaks on both desktop and mobile and on different networks. I can help - if you SSH into the server and "tail -f" the php and apache log files I can load the page to produce the error.

[Painthappy]

Painthappy I still have this issue frequently, I cleared all my notifications as Brickhaus mentioned but this did not clear the issue.

breaks on both desktop and mobile and on different networks. I can help - if you SSH into the server and "tail -f" the php and apache log files I can load the page to produce the error.

I'm in there now... It's all tapatalk crap. Just warning on undefined array keys. Try now since i'm in it.

[Painthappy]

Made a tweak to the php memory cap. That may have been an issue. Probably letting people have too much going on at once in their PM storage? Not sure. Increased that.... Fingers crossed. Otherwise saw nothing abnormal but the undefined array stuff.

[latches109]

just saw this, it is loading now. did the Apache logs have anything? I get 500 in my console

[BrickHaus]

Now that you say that, Pms are probably my root cause. I've done a lot of pm attachments. Some conversations take a long time to load up from my phone as the forum needs to spool up all of the conversation attachments. It's necessary to load them to type in the chat window.
Is there a way we can clear old attachments to help clear the utilized memory?

I'm assuming we have to delete the conversations themselves, which is a bummer as I use old ones for reference a lot. ?

[latches109]

well.. all static content should be off loaded to AWS S3 (or google) so only the url is being processed by the server. The issue now is the server stores the images locally, which it shouldn't. The other issue is compression. The work flow should look like this. User uploads an image, it is stored in S3 bucket A > triggers lambda function function(or multiple functions) such as resizing > stored in S3 bucket 2.