So I needed new insurance for one of my vehicles. Now I've had Progressive for over a decade (Emerald rewards level), and they've always treated me right. Paid out fairly and quickly when a deer ran into my old car, and my rates are embarrassingly low.
But my latest vehicle was a problem for them. One of their general rules is not to insure anything with altered suspension. Well this truck has definitely not stock suspension. Fairly obviously. But their phone agent was nice enough to recommend a few local agents who might be able to find a policy for me.
So I give one a call and a nice sounding young woman answers. I explain the situation, but she has trouble understanding why Progressive wouldn't cover it. She asks is it a cargo van of some kind? Like a delivery truck? No, more of an off road vehicle actually. She asks me to email her a picture.
No problem, I'm sitting at my computer and it would take but a second.
I click send, say it's on its way, and within seconds I hear this very nice sounding woman exclaim...
"Oh my God it's huge!"
Well I've had a big old grin on my face all day.
But my latest vehicle was a problem for them. One of their general rules is not to insure anything with altered suspension. Well this truck has definitely not stock suspension. Fairly obviously. But their phone agent was nice enough to recommend a few local agents who might be able to find a policy for me.
So I give one a call and a nice sounding young woman answers. I explain the situation, but she has trouble understanding why Progressive wouldn't cover it. She asks is it a cargo van of some kind? Like a delivery truck? No, more of an off road vehicle actually. She asks me to email her a picture.
No problem, I'm sitting at my computer and it would take but a second.
I click send, say it's on its way, and within seconds I hear this very nice sounding woman exclaim...
"Oh my God it's huge!"
Well I've had a big old grin on my face all day.
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