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Order stuck at customs - usual delays?

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    Order stuck at customs - usual delays?

    I placed an order with EV for some Phantom parts, including a barrel, a t-stock and a .45 frame. The order is stuck at customs in Vancouver for a third week now. I guess that since some of the parts look like gun parts the geniuses over at CBSA are trying to ascertain their nature, but my question is would anyone of you know how long should the typical delay be?
    Playing the game since 1990

    #2
    No, the Richmond CBSA is the busiest parcel transfer station in the country. Chances are it’s sitting in a big bin with other parcels wait to be checked.

    I have shipped hundreds of parcel out and received same coming back with all kinds of paintball parts and never had issues aside from the usual.

    Cdn_Cuda can tell you also he loves Richmond CBSA

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      #3
      One of the finest in the country! Everyone is likely on vacation and stuff is just sitting there. I had a Palmer order that was valve tools, detents and orings sit there for weeks as well.
      Cuda's Feedback

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        #4
        Yes summer is the worst to order stuff that has to pass through the border. If it comes through customs from anywhere east, no issues.

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          #5
          I have a Tippmann F/A sitting in customs going to the US as well. I guess everyone is on vacation.
          Cuda's Feedback

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            #6
            Got an update on Friday stating that the package had cleared customs. ETA is by this Friday. We shall see. I'm betting I'll have to pay GST+PST at the very least (which is understandable), but I won't be happy if there'll be fees. After all, EV parts are made in the USA so NAFTA = no tariffs. Usually I'm pretty lucky whenever the U.S. shipper uses USPS, which is the case here.

            On a side note, I'd love to see a Canadian distributor for EV. I think paintballgear.ca (MR Paintball back then?) used to be one. Then again, is there a market large enough here for EV products to warrant a distributor?
            Playing the game since 1990

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              #7
              Yeah Paintball Gear does have some Phantom parts on their site. Wasaga may have also been a distributor at one point because they have a massive Phantom banner on the wall at the field.

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                #8
                Just got my package today. $52 in GST/PST, nothing else. Nice.
                Playing the game since 1990

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                  #9
                  Mine package says it is currently delayed and no further information. I may have to launch and investigation into it.
                  Cuda's Feedback

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                    #11
                    I've been ordering from the US (and Europe) forever and overall I've paid very little taxes and fees. I ordered a few pairs of dress shoes from Italy and for each pair I factored in taxes + duties (which are quite hefty where clothing is concerned - I factored in $100 per pair), yet got lucky and never paid anything. I sometimes order gaming miniatures from the U.K. and since Royal Mail seems to have an agreement with CanPost (much like USPS has one with them) my packages waltz through.

                    Where paintball is concerned my US orders are always for specific stuff that I really want. I usually order from ANS Gear and never had an issue. I always factor in taxes and duty fees, but I'm not ordering from the US to save money, I do so because no one else here carries what I want. However, there were a few exceptions where locally the item was say $300 and it was on sale at ANS Gear for say $100. So if I'd pay double that in shipping, taxes, fees I'm still ahead by $100.

                    The funny thing is that I've ordered plenty of PE stuff (except for markers) through ANS Gear and even though their website says that they can't ship PE stuff to Canada (having to go through Badlands) they don't give a damn and ship anyway. What's PE gonna do? Cut them off? Right...
                    Playing the game since 1990

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